Overview
Daily Activity
Guest Mix
Guest Type
Gender
Therapist Summary
Peak Booking Hours
Based on appointment start times
Add Block
Appointment Schedule
Booked
Confirmed
In Progress
Completed
No-Show
Cancelled
Block (Day Off / Activity)
Billing
Complete revenue for finished treatments
Pending Billing
Revenue Performance
Daily Revenue Breakdown (THB)
Revenue Mix
Revenue Detail
Revenue by Treatment Type
Revenue by Hotel
Treatment Performance
Most Popular (by sessions)
Revenue by Treatment
Treatment Breakdown
HOW EACH COLUMN IS CALCULATED
Hrs — Total treatment time in hours (sum of session durations ÷ 60)
Cash Collected — Revenue from paid guests + upsell on comp guests. Complimentary treatments not included — nothing was charged.
Comp Value — Rack-rate value of complimentary treatments. Not collected as cash — shown to reflect full service delivered.
Total Value — Cash Collected + Comp Value. Full economic output of the treatment.
Avg / Session — Total Value ÷ number of sessions. Average value generated per booking.
Utilization — Treatment hours ÷ available hours × 100. Set each therapist's available h/week in Manage tab. Color: green ≥80%, teal ≥50%, amber below.
Therapist Performance
Therapist Performance
Therapist Breakdown
HOW EACH COLUMN IS CALCULATED
Sessions — Total, Paid and Comp guest visits handled by this therapist.
Hours — Total treatment time in hours (sum of session durations ÷ 60).
Cash Collected — Revenue from paid guests + upsell on comp guests. Complimentary treatments excluded.
Comp Value — Rack-rate value of complimentary treatments delivered. Not collected as cash.
Total Value — Cash Collected + Comp Value combined.
Avg / Guest — Total Value ÷ total sessions. Average value generated per booking.
Utilization % — Treatment hours ÷ available hours (configured per therapist in Manage) × 100. Green ≥80%, teal ≥50%, amber below.
All Visits
Manage
Hotels, therapists, and data
Hotels / Properties
Therapists
Treatment Menu
📥 Import from Excel
Import monthly visit data from your SPA Report Excel files
📊
Click or drag & drop Excel file
.xlsx — same format as your monthly Spa Report
How to import past months:
1. Click the zone or drag your Excel file in
2. A preview of all parsed visits will appear
3. Review the data and click Confirm Import
4. Existing visits for that month are replaced (no duplicates)
✓ Works with any month in Compilation Guest Feedback format
1. Click the zone or drag your Excel file in
2. A preview of all parsed visits will appear
3. Review the data and click Confirm Import
4. Existing visits for that month are replaced (no duplicates)
✓ Works with any month in Compilation Guest Feedback format
Data Management